At Spribe, we take your privacy seriously. This policy explains exactly what data we collect, why we collect it and how it is protected. We have written it in plain language rather than legal jargon so that every player can read and understand it.
Last updated: January 2025
Six principles that guide every data decision we make on the Spribe platform.
Every page on Spribe is served over HTTPS with SSL encryption. Your login credentials, account details and payment information are encrypted both in transit and at rest.
Your Easypaisa and JazzCash numbers are stored in hashed form. Raw payment credentials are never held on Spribe servers – payments are processed through certified gateways.
Spribe collects only the data that is genuinely needed to operate your account, process payments and comply with legal requirements. We do not collect data for the sake of it.
Your personal data is not sold, rented or traded to marketers, advertisers or data brokers. Full stop. The only third parties who see your data are those needed to operate the platform.
You can request a copy of the data Spribe holds on you, ask for corrections to inaccurate data, or request full deletion of your account data. These requests are handled within 30 days.
Spribe keeps your data only as long as necessary for its stated purpose or as required by applicable law. Inactive account data is reviewed and purged on a rolling schedule.
Spribe is an online gaming and cricket betting platform operating at spribe.app. The platform serves users in Pakistan and all services – including account management, deposits, withdrawals and gameplay – are conducted in Pakistani Rupees (PKR).
For the purposes of this Privacy Policy, "Spribe", "we", "us" and "our" refers to the operator of the spribe.app platform. "You" refers to any person who visits, registers on or uses any part of the Spribe platform.
This Privacy Policy governs all personal data processing carried out by Spribe in connection with the platform. It should be read alongside the Terms and Conditions, which form the main contractual agreement between you and Spribe.
By registering an account on Spribe, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
Spribe collects personal data through two routes: information you provide directly during registration and use of the platform, and information collected automatically through your interaction with the site.
Information you provide directly:
Information collected automatically:
| Data Category | Examples | Collected At | Required? |
|---|---|---|---|
| Identity | Name, CNIC, date of birth | Registration / Verification | Yes |
| Contact | Mobile number | Registration | Yes |
| Financial | Easypaisa / JazzCash number, IBAN | First deposit/withdrawal | Yes |
| Transactional | Deposit amounts, bet history | Ongoing platform use | Automatic |
| Technical | IP address, device, browser | All site visits | Automatic |
| Behavioural | Pages visited, session time | All site visits | Automatic |
Spribe uses your personal data for the following purposes, each of which has a clear legal or operational basis:
Your name, phone number and date of birth are used to create your Spribe account, verify your identity, and ensure you meet the minimum age requirement of 18 years. Without this data, an account cannot be created.
Your wallet number (Easypaisa, JazzCash, NayaPay or SadaPay) or bank IBAN is used exclusively to process your PKR deposits and withdrawals. This data is stored in encrypted form and accessed only when a transaction is initiated.
IP address, device data and betting patterns are analysed to detect account fraud, bonus abuse, money laundering and other prohibited activities as defined in the Terms and Conditions. This processing is necessary for the security of all platform users.
Your deposit history, session duration and betting frequency are monitored to identify patterns that may indicate problem gambling behaviour. This enables Spribe's responsible gaming team to reach out proactively where appropriate.
Anonymised and aggregated usage data – which cannot identify any individual – is used to improve the platform's features, performance and user experience.
When you contact Spribe support, the content of your message and your account data are used to resolve your query. Support communications are retained for 12 months to enable follow-up and quality assurance.
Payment data receives an additional level of protection on Spribe because of its sensitivity. The specific rules that apply to your Easypaisa number, JazzCash number, bank IBAN and any card details are:
Spribe will never ask you for your full Easypaisa PIN, JazzCash MPIN, online banking password or any card CVV through any channel including email, live chat or phone. If you receive such a request claiming to be from Spribe, do not respond and contact support immediately.
Spribe does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Your data is shared only in the following limited circumstances, each of which is essential to the operation of the platform:
All third parties who receive Spribe user data are contractually obligated to use it only for the specified purpose and to apply appropriate security measures. Spribe does not allow third parties to use your data for their own marketing purposes.
Spribe retains your personal data only for as long as it is needed for the purpose for which it was collected, or as long as required by applicable law. The following retention periods apply:
When your data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer identify you. Anonymised data may be retained indefinitely for aggregate statistical purposes.
Spribe uses cookies and similar technologies on the platform. A cookie is a small text file placed on your device when you visit a website. Cookies help the platform remember your preferences, keep you logged in and understand how the site is being used.
| Cookie Type | Purpose | Duration | Can Be Disabled? |
|---|---|---|---|
| Keep you logged in, maintain session security, remember your language preference | Session / 30 days | No – platform will not function without these | |
| Remember your preferred payment method, recent searches and display preferences | 90 days | Yes – some features may be affected | |
| Understand which pages are most visited and how users navigate the platform (anonymised data only) | 12 months | Yes – no impact on platform function |
You can manage cookie preferences through your browser settings. Most modern browsers allow you to block all cookies, accept only essential cookies or clear existing cookies at any time. Note that disabling essential cookies will prevent you from logging in to your Spribe account.
Spribe implements technical and organisational security measures proportionate to the sensitivity of the data being processed. These include:
Despite these measures, no online platform can guarantee absolute security against all threats. In the event of a data breach that affects your personal data, Spribe will notify you as required by applicable law and will take immediate steps to contain and remediate the breach.
As a Spribe user, you have the following rights with respect to your personal data. You can exercise any of these rights by contacting our support team.
To exercise any of the above rights, contact support at support@spribe.app. Please include your registered mobile number so we can verify your identity before processing the request. We will confirm receipt within 48 hours and complete the request within 30 days.
Spribe is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has registered on Spribe, please contact support immediately at support@spribe.app with the relevant account details. Upon confirmation, the account will be closed, all data deleted and any deposits returned to the payment source.
Parents and guardians are encouraged to use parental control tools on shared devices to prevent minors from accessing the platform. Spribe's age verification process is an additional safeguard but it is not a substitute for parental responsibility over minors' internet use.
Spribe may update this Privacy Policy from time to time to reflect changes to our data practices, legal requirements or platform features. When material changes are made, we will notify registered users through their registered mobile number or by a notice on the platform at least 14 days before the changes take effect.
The "last updated" date at the top of this policy is updated each time a revision is made. We encourage you to review this page periodically. Continued use of the Spribe platform after an updated Privacy Policy comes into effect constitutes acceptance of the revised policy.
Previous versions of this policy are available on request from our support team.
If you have any questions, concerns or requests related to your privacy or this policy, please get in touch with our team. We take every query seriously and aim to respond within 48 hours.
For data access, correction or deletion requests, please include your registered mobile number in your message so we can locate and verify your account before processing the request.